Shipping Policy

Shipping Policy – New Galaxy Garments

At New Galaxy Garments, we are committed to delivering your orders quickly, safely, and efficiently across India.

🚚 Shipping Coverage

  • We currently ship across India.
  • Orders are delivered using trusted courier partners to ensure timely and secure delivery.

📦 Order Processing Time

  • Prepaid Orders:
    • Processed and dispatched within 24 hours
    • (Excluding Sundays and Government holidays)
  • Cash on Delivery (COD) Orders:
    • Require verification via call or message
    • Dispatched only after successful verification

⏱ Delivery Timeline

  • Prepaid Orders: Delivered within 3–5 business days
  • COD Orders: Delivered within 5–7 business days

📌 Delivery timelines may vary slightly depending on location, courier service, or unforeseen circumstances.

💸 Shipping Charges

  • We offer free shipping on selected orders
  • Shipping charges (if applicable) will be displayed at checkout

📍 Shipping Partners

We work with leading logistics providers in India, including:

  • DTDC
  • Blue Dart
  • Delhivery
  • XpressBees
  • Ekart
  • Amazon Shipping
  • Shadowfax

All shipments are managed through our logistics aggregator Shiprocket to ensure smooth tracking and delivery.

📲 Order Tracking

  • Once your order is shipped, tracking details will be shared via SMS/WhatsApp/email (if available)
  • You can track your order in real-time using the provided tracking link

❗ Important Notes

  • Orders cannot be cancelled once shipped
  • Customers must provide accurate shipping details; we are not responsible for delays due to incorrect information
  • Delivery may be delayed during festivals, sales, or due to external factors beyond our control

⚠️ Policy Updates

  • Shipping policies may be updated or modified at any time without prior notice
  • The final decision in shipping-related matters rests with New Galaxy Garments

By placing an order on newgalaxygarments.com, you agree to this Shipping Policy.